At Lucas Cookware, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. Please read through this policy to understand how we handle your data.
1. Information We Collect
We collect information that you provide to us when you visit our website, place an order, or communicate with us. This may include:
- Personal details such as your name, email address, phone number, and shipping address.
- Transaction details, such as products you purchase and payment method.
- Any other information you voluntarily provide through forms, customer support, or other interactions.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, inquiries, and promotions.
- Improve our website and services.
- Provide customer support and assistance.
We do not share or sell your personal information to third parties, except when necessary to complete your transactions or as required by law.
3. Opt-Out Instructions
If you wish to opt out of receiving promotional emails or communications from us, you may do so by following the unsubscribe link included in any marketing email we send. Alternatively, you can contact us directly through our website or via email to request that we stop sending you promotional content.
Please note that even if you opt-out of marketing emails, you may still receive important transactional messages related to your orders or account.
4. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, update, or delete your data. If you would like to exercise any of these rights, please contact us, and we will respond to your request in accordance with applicable laws.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your opt-out rights, please feel free to contact us at [email protected].