At Lucas Cookware, we are committed to ensuring that your order reaches you in a timely and secure manner. Please read our shipping policy to understand how we handle shipping and delivery.
1. Processing Time
Orders are processed within 1-3 business days of being placed. You will receive a confirmation email once your order has been successfully processed and shipped. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
We offer several shipping methods to accommodate your needs. Delivery times may vary depending on the shipping method selected and your location.
- Standard Shipping: Typically arrives within 5-7 business days.
- Expedited Shipping: Typically arrives within 2-4 business days.
- Express Shipping: Typically arrives within 1-2 business days.
Please note that delivery times are estimates and may vary due to unforeseen circumstances, including weather or courier delays.
3. Shipping Rates
Shipping rates are calculated at checkout based on the shipping method and delivery address you choose. The total shipping cost will be clearly displayed before you confirm your order.
4. Address Changes
Please review your shipping details carefully before completing your order. Once your order is processed and shipped, we cannot make changes to the delivery address. If you notice an error in your shipping details, please contact us as soon as possible, and we will do our best to assist you.
If you have any further questions about our shipping process, please feel free to contact us at [email protected].